Refunds Policy

At EasyWillMaker.com.au, our commitment is to ensure your satisfaction and provide you with a worry-free experience as you create your Simple Will. We understand the importance of your wishes and strive to deliver a service that reflects your needs accurately. To ensure your peace of mind, we have formulated a Refunds Policy that underscores our dedication to your satisfaction.

1. Satisfaction Guarantee:

Your contentment is of the utmost importance to us. We offer a 100% satisfaction guarantee for your Simple Will. If, for any reason, you are not satisfied with the provided service, you are entitled to a full refund within 30 days from the time your Simple Will is dispatched to you.

2. Free Revisions:

We are committed to perfecting your Simple Will to align with your exact wishes. We offer free, unlimited revisions to your Will within the 30-day satisfaction guarantee period. If you find that your Will requires changes, additions, or refinements, simply notify us within the stipulated timeframe.

3. Refund Process:

To initiate a refund, kindly follow these steps:

Email or telephone us within 30 days of receiving your dispatched Simple Will.

Provide details regarding the aspects of the service you are dissatisfied with or the changes you require.

Our team will work with you to understand your concerns and, if necessary, guide you through the revision process.

If your concerns remain unresolved, and you prefer a refund, we will process it using the original payment method.

4. Eligibility for Refund:

To be eligible for a refund, your request must be submitted within 30 days from the time your Simple Will is dispatched to you.

Refunds are applicable to the purchase price of the Simple Will service and exclude any associated transaction fees.

The refund policy is valid only for the original purchaser of the service.

5. Commitment to Excellence:

We strive to continually enhance our services based on customer feedback and evolving requirements. Your input is invaluable to us, and we appreciate your trust in EasyWillMaker.com.au.

EasyWillMaker.com.au stands by its commitment to providing you with a seamless, satisfactory experience in creating your Simple Will. Your peace of mind and satisfaction are our top priorities, and we assure you that any concerns you may have will be promptly addressed through our free revision process or, if needed, a refund within the specified timeframe.

For any queries or to initiate a refund process, please contact our dedicated customer support team at info@easywillmaker.com.au or 0493 535 359.